Finding a new dentist can feel overwhelming. Perhaps you’ve recently moved to Shrewsbury, or maybe it’s simply time for a fresh start after years of avoiding appointments. Whatever your reason, choosing the right dental practice is an important decision that affects not just your oral health, but your overall wellbeing and confidence.
Here’s what genuinely matters when you’re looking for a new dentist – and what you should be asking before you book.
1. Do they understand dental anxiety?
This is perhaps the most important question of all. If you feel nervous about dental visits, you need a practice where the entire team – not just the dentist – truly understands what you’re going through.
Look for practices that explicitly mention dental phobia expertise. It’s not enough for a dentist to simply be “friendly” – you want a team with specific training in supporting anxious patients. Ask how they accommodate nervous patients: do they explain everything before they do it? Will they work at your pace? Can you raise your hand to pause treatment if needed?
At Esthetique Dental, we’re dental phobia experts. Approximately 34% of people in the UK share your concerns about dental visits, and our entire team is trained to provide the care, consideration and support you need from your very first contact with us.
2. Can they provide all the treatments you might need?
It’s frustrating to find a dentist you trust, only to discover they need to refer you elsewhere for certain treatments. A practice offering comprehensive services under one roof saves you time, builds continuity of care, and means you’re not starting from scratch with unfamiliar practitioners.
Consider whether the practice offers specialist treatments alongside general dentistry. Can they provide dental implants if you lose a tooth? What about cosmetic work like veneers or teeth whitening? Do they offer modern solutions like Invisalign or same-day crowns?
Our Shrewsbury practice provides everything from routine check-ups and Guided Biofilm Therapy through to dental implants, cosmetic dentistry, Invisalign and CEREC same-day crowns. Our dentists – Hannah, Ed, Dafydd and Callum – have advanced training in their respective areas, whilst our hygienists Libby and Claire specialise in gentle, effective preventive care.
3. What technology and techniques do they use?
Dentistry has evolved considerably in recent years. Modern technology often means more comfortable, efficient and predictable treatment outcomes. When researching practices, look at what equipment and techniques they mention.
Do they use digital scanning instead of uncomfortable impression materials? Can they show you a digital preview of cosmetic work before you commit? Do they offer gentle alternatives to traditional scaling, such as Guided Biofilm Therapy?
We’ve invested in technology that makes your experience better: CEREC for same-day crowns, digital treatment planning for cosmetic work, and Guided Biofilm Therapy for comfortable hygiene appointments. These aren’t just bells and whistles – they genuinely improve your comfort and results.
4. Is the practice actually accessible?
Practical matters genuinely affect whether you’ll maintain regular appointments. Consider the location, parking availability and accessibility if you have mobility concerns.
A practice in the heart of Shropshire with free parking and ground floor disabled access removes barriers that might otherwise prevent you attending. Small details like comfy sofas in the waiting area, a water cooler and free, fast WiFi also contribute to a more relaxed experience – particularly important if you’re feeling nervous.
5. What do current patients say?
Online reviews offer genuine insight into what you can expect. Look at the star rating but also beyond… what do patients actually say? Do nervous patients mention feeling supported? Do people comment on waiting times, staff friendliness, or treatment outcomes?
Our 4.9 average Google Review across over 120 reflect what matters most to us: patients feeling heard, supported and genuinely cared for throughout their dental journey.
Making your decision
Choosing a dentist isn’t just about clinical skills – though those matter enormously. It’s about finding a practice where you feel comfortable, understood and confident that you’re receiving the best possible care.
If you’re looking for a dentist in Shrewsbury who combines genuine expertise with compassionate care for nervous patients, we’d be delighted to meet you. Your first appointment is an opportunity to ask questions, share any concerns and decide whether we’re the right fit for you – with absolutely no pressure or obligation.
Please call 01939 211150 or book an appointment online. We look forward to welcoming you.
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